RHN & Red Hat Support

The Red Hat software model does not rely on Licences but two discrete components, each of which may be purchased separately.

  1. – RHN – The Red Hat Network Subscription is an annual entitlement that means that your systems can receive the latest patches and updates directly from the software vendor.
  2. – Red Hat Support – A support offering from Red Hat Certified Engineers based around the world for operating systems level assistance.
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What will the subscription offer you?

  • Security fixes - as soon as they are available
  • Regular updates
  • Fast Track - immediate access to general fixes between updates
  • Hot fixes - the latest version of the impacted package
  • Certifications - largest and best supported ecosystem in Open Source
  • Support - unlimited support from Red Hat Certified Engineers with multiple service options up to 24x7 with a 1-hour response
  • Legal Assurance - the Red Hat patent promises
  • Long term stability - Each release is supported for 7 years